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An opportunity has arisen within our IT/Web orientated company for a Business Administration
Apprentice. This role covers a wide variety of tasks giving the successful applicant a good grounding
in all aspects of Business Administration.
We are looking for an enthusiastic and energetic person with an eagerness to learn. We can offer the
successful candidate a small and friendly team to work in, with lots of responsibility and direct client
contact from the beginning and the opportunity to study for your Business Administration
qualifications.
Personality profile
Confident person who is able to deal with customers, staff and suppliers
Willingness to pick up the phone!
Eagerness to learn new skills
Desire to provide excellent customer services
Ability to fit in well with the existing team
Skills profile
A superb telephone manner
Good attention to detail in all work, including emails and documents
Organised and able to see things through to completion
Excellent computer skills, including experience of using Windows Vista, Microsoft Office, the
Internet and Social Media websites
It will help if you can demonstrate the above skills by showing youve had a previous job, through
volunteering or in your school activities.
Tasks
In-bound calls answer incoming phone calls, direct calls to the correct team member, answer
customer queries, and take messages
Correspondence prepare reports, create letters & sales quotes, data entry & manipulation,
send/receive emails and book appointments (using Microsoft Word, Excel & Outlook)
General Office duties welcome visitors, provide refreshments, keep office clean & tidy, filing,
stationery ordering
Assist with marketing undertake marketing activity under the supervision of the Sales
Director, may include out-bound phone calls and organising events
Assist with projects undertake project activity under the supervision of the Operations
Director, may include out-bound phone calls and sending reports
Deal with Accounts queries assist customers & suppliers with invoice queries, looking up
details on Sage accounting package
SEO / Online Marketing activity including edits to websites, updating social media profiles and
link generation on behalf of the company and some customers
Job particulars
This role is a Business Administration Apprentice and you will be given time to attend college
Your normal place of work will be our offices at 11 Friday Court, North Street, Thame
The role is full-time: 37.5 hours per week, Monday to Friday, 9am to 5pm with time off for
training
Salary 118.50 per week (payable monthly in arrears)
Holiday entitlement is 28 days per year including bank holidays
To apply email your CV and covering letter to Cat Young at STW.
E-MAIL CAT
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