ACCOMMODATION RATINGS
A lot, but not all, of the accommodation featured in this
section has been quality assessed and graded by either VisitBritain or the AA,
or has recently applied for a rating and is awaiting assessment. The following is a basic guide to
accommodation assessment, which ranges from one to five stars. For further details please click here
Hotels
There are six different
categories: Hotel,
Small Hotel, Country House Hotel, Metro Hotel, Town House Hotel and Budget
Hotel. Assessment focuses on quality including customer care, the range of
services available, variety and standard of facilities. All hotels have to be licensed, offer dinner
at least 5 nights a week (unless categorised as a Metro Hotel) and have all
rooms en-suite or with private bathrooms.
Higher star-rated hotels have to provide certain additional facilities
and services and tend to have more spacious bedrooms and bathrooms and a higher
staff to guest ratio. A five-star
grading guarantees luxurious and spacious surroundings with the highest
international quality of service and superb cuisine. For specific details please click here
Guest Accommodation
There are six different
categories: Guest Accommodation, Bed and Breakfasts, Guest Houses, Inns,
Farmhouses and Restaurants with Rooms.
They tend to be personally run by the owners. Establishments
are required to meet progressively higher standards of quality, cleanliness and
guest care and provide certain additional facilities and services as they move
up the scale. For specific details
please click here
Gold and Silver Awards
Gold and Silver Awards are given to Hotels and Guest Accommodation that not
only achieve the overall levels of quality within their rating, but also reach
the highest levels of quality in specific areas identified by guests as being
really important to them. Gold and
Silver Awards reflect the quality of comfort and cleanliness found in bedrooms
and bathrooms as well as the quality of service enjoyed by guests.
Self Catering
Self-catering accommodation is assessed on its overall quality, including
comfort, space, facilities and cleanliness.
The layout and design of the accommodation and the range and
quality of the kitchen equipment is assessed, as well as the quality and
comfort of the bedrooms and bathrooms. Minimum entry requirements include pricing
and conditions of booking being made clear and local information being provided
to help guests make the best of their stay.
The establishment must offer comfortable accommodation with a range of
furniture to meet guest needs, a colour TV (where signal available) at no extra
charge and kitchen equipment to meet all needs. For specific details please click here
Holiday Homes, Touring and Camping Parks
A rating is awarded based on over 50 separate aspects including cleanliness,
environment and the quality of facilities and services provided. The highest rating of five stars is reserved
for those parks of exceptional quality which also provide specific key facilities
and services. For specific details
please click here
Notes
Please be aware that ratings may change during the year.
To confirm a Visit Britain rating, please visit www.enjoyengland.com
or telephone VisitBritain on 0208 563 3309 or email: feedback@visitbritain.org.
To confirm an AA rating, please visit www.theaa.com
or telephone: 01256 844455 or email: customer.services@theaa.com.
